Information about Group Snowboard Courses - Group Classes:

Weekend Courses:

3-hour courses per day
TIMETABLE FROM 12:00 to 15:00 hours, starting on Saturdays.
Group Courses for ADULTS, from 13 years old.
Only BEGINNERS.
Groups of 1 to 9 students per teacher.
Group classes guaranteed from 1 student per teacher.

Weekly courses or special dates:

3-hour courses per day
TIMETABLE FROM 10:00 to 13:00 hours, starting on Mondays and TIMETABLE FROM 12:00 to 15:00 hours, starting on special dates.
Group courses for ADULTS, from 13 years old.
Only BEGINNERS.
Groups of 1 to 9 students per teacher.
Group classes guaranteed from 1 student per teacher.

Information about Private Snowboard Lessons:

Available by the hour and any day of the season:

All levels are accepted and from 3 years old.
Private class with an exclusive teacher and personalized dedication.
Private classes are booked in blocks of two or three hours.
You can book them from one student to six. If there is more than one student, the skiing level must be the same or the same as the teacher will always adapt the class to the lower level. If you do not have the same level, it is recommended to hire separate teachers for each student.
When booking them, you must book day by day if you want more than one day of classes.
The prices indicated for Private Classes are for the total number of participants and for the total number of hours booked.

What happens if the station closes or I have an accident?

In the event of a station closing, the school will try to make up for the hours of classes not taken. If it cannot be recovered, the proportional part of the class hours not taken will be refunded * In the event that the client decides not to continue their classes, does not show up for them or has an accident, there is no refund * Free cancellation up to 24 hours before the start of the service.

How do I request a refund for my classes?

Request a refund by sending an email to reservas@masski.com.

Information about Equipment Rental in Sierra Nevada:

What does my equipment rental include?

The rental category is SILVER equipment - PRODUCT WITH MASSKI PREMIUM ADVANTAGES, ski equipment with less than 3 seasons of use and indicated for both BEGINNERS and for INITIATES and EXPERTS. The equipment includes; Boots + Snowboard + Helmet (only up to 15 years old).

Where do I pick up the Snowboard equipment in Sierra Nevada?

We have two stores in Sierra Nevada.
All equipment marked as MASSKI PREMIUM can be collected from our store in the Mont Blanc Building, next to the Mont Blanc hotel.

Click here to see the location of the two ski rental shops in Sierra Nevada.

What happens if I modify, cancel, or do not show up to pick up my Equipment?

CANCELLATIONS for SILVER RANGE equipment - PRODUCT WITH MASSKI PREMIUM ADVANTAGES: There will be no charge and the full amount will be refunded.
MODIFICATIONS: no charge in all cases.
NO SHOW - NO COLLECTION OF EQUIPMENT, after the first day of service for SILVER RANGE equipment - PRODUCT WITH MASSKI PREMIUM ADVANTAGES: the payment or generation of a voucher exchangeable for the same service will be carried out. This voucher has no expiration date.

What happens if the station closes or I have an accident?

For SILVER Range equipment - PRODUCT WITH MASSKI PREMIUM ADVANTAGES:
In case of station closuren, the proportional part of the amount of the unused ski rental days will be refunded. Repricing will be applied based on the actual days of use. In the event that the client decides not to continue with the equipment rental, or in the event of a no-show or accident, the refund will be made in the form of a voucher for the same service to be redeemed for future reservations. This voucher has no expiration date.

How do I request a refund for my snowboard equipment rental?

Request the refund, if applicable, by sending to reservas@masski.com the file number or locator that was provided to you on the day you made the online purchase, and indicating the days the resort is closed.