Why buy ski passes online in Sierra Nevada?

The sooner you buy your ski pass, the cheaper it will be.
Remember that Sierra Nevada applies a variable map rate, something similar to what airlines use, the closer the ski start date, the more expensive the ski passes will be.
It's easy, safe and fast through our website.
You can buy various categories of ski passes and the quantity you need. Quick payment through Bizum or with a debit or credit card.
The prices are the same as you will see on the official website of the station, but the purchase process on our website is faster.
You avoid queues when purchasing and collecting at the station, as we collect the ski passes for you and deliver them to you by hand, PERSONALIZED DELIVERY in our store in Sierra Nevada.
Personalized cancellations and returns through our reservations department.

Ski Pass Categories

The Ski Passes in Sierra Nevada have different prices depending on the category.
These are:
BENJAMIN, under 5 years old (Bonus Ski Pass).
CHILDREN, from 6 to 15 years old, both included.
ADULTS, from 16 to 64 years old, both included.
SENIORS, from 65 to 69 years old, both included.
SENIOR PLUS, over 70 years old (Bonus Package).

On what dates can I ski?

The start of the ski season in Sierra Nevada is determined by the arrival of snow at the ski resort, which is usually at the end of November. The Immaculate Conception or Constitution Day, at the beginning of December, is usually the start date of the season. The end of April is the closing date of the Sierra Nevada ski resort.
The cheapest days to ski are the first days of December and the whole month of April. January and March are mid-season and the most expensive days to ski are February, Christmas week and Epiphany week, which are all high season.

Where do I pick up the Ski Pass?

DO NOT PICK UP AT TICKETS.
If you buy the ski passes with us, you have included the personalized delivery service in Sierra Nevada.
You have to pick them up at our store: Masski Sierra Nevada, Edif. Mont Blanc, local 20-21, next to the Mont Blanc Hotel.

Location, click here

What happens if I modify, cancel, or do not show up to pick up my Ski Pass?

CANCELLATIONS: Reservations without cancellation fees up to 48 hours before the first requested service and/or first day of skiing. Once the release period has expired, “The Client” will pay the Management Costs of €20 per cancelled ski pass.
MODIFICATIONS: No type of modification of the reservation will be confirmed once the 48-hour release period has expired.
NO SHOW – NO WITHDRAWAL OF SERVICES, PAST RELEASE AND FIRST DAY OF SERVICE: No type of refund or credit will be made. Failure to notify or notify of cancellation once the first day of the contracted service has begun. There is NO partial or total refund of the contracted service.

What happens if the station closes or I have an accident?

A ski pass or access ticket to lifts/transport of any type used cannot be refunded, neither partially nor totally, in any case, according to the Transport Law. General and Legal Communication.
If during the operation of the Resort for reasons of security or other justified causes, the Management of this is forced to close facilities and slopes to the public, this does not necessarily oblige the refund of the amount of the ski pass (Article 9 of the Rules for Use of the Facilities).
Payments for non-use of all or some of the days of the contracted ski pass will be made by repricing, billing the service actually used by the user of the ski pass and applying the rate corresponding to the use made. Payment will be made by repricing, taking as a reference the price of two or three individual days or the price of one day, in the case of ski passes that have been used less than 3 or 4 days, that is, two or one.

How do I request a refund for my ski pass?

The client must request a refund, if applicable, for any of the contracted services and ski passes, by sending the purchase receipt provided on the day of collection to reservas@masski.com, indicating the days the resort is closed with the requested services and ski passes. Once the client has finished their stay, the last day of skiing is when this refund request is processed due to the non-opening of the resort.
The deadline for finalising any incidents in general season ticket requests will be 15 May 2025 and the deadline for Cetursa to respond to them will be 30 June 2025. These deadlines described are in anticipation of pending situations due to incidents or delays, without prejudice to the fact that their processing for operational reasons may require a longer period.

Surcharges applied to 1-day and 2-day ski passes starting on Saturday:

The 1-day pass has a surcharge of €4 on the RRP price published on the Sierra Nevada website, for the FORFAIT EXPRESS service (personalised delivery of the pass).
The 2-day pass starting on Saturday has a surcharge of €8 on the RRP price published on the Sierra Nevada website, for the FORFAIT EXPRESS service (personalised delivery of the pass).
Other passes, 2 days not starting on Saturday, 3 days, 4 days, 5 days, 6 days and 7 days, do not have any surcharge.