Ski Pass Package Categories with Course

The Ski Pass + Course Packages in Sierra Nevada have different prices depending on the category.
These are:

CHILDREN'S Package, from 6 to 15 years old, both included.
ADULT Package, from 16 to 64 years old, both included.
SENIOR Package, from 65 to 69 years old, both included.

Information about the Ski Pass:

Where do I pick up the Ski Pass?

DO NOT PICK UP AT TICKETS.
If you buy the ski passes with us, you have included the personalized delivery service in Sierra Nevada.
You have to pick them up at our store: Masski Sierra Nevada, Edif. Mont Blanc, local 20-21, next to the Mont Blanc Hotel.

Location, click here

What happens if I modify, cancel, or do not show up to pick up my Ski Pass?

CANCELLATIONS: Reservations without cancellation fees up to 48 hours before the first requested service and/or first day of skiing. Once the release period has expired, “The Client” will pay the Management Costs of €20 per cancelled ski pass.
MODIFICATIONS: No type of modification of the reservation will be confirmed once the 48-hour release period has expired.
NO SHOW – NO WITHDRAWAL OF SERVICES, PAST RELEASE AND FIRST DAY OF SERVICE: No type of refund or credit will be made. Failure to notify or notify of cancellation once the first day of the contracted service has begun. There is NO partial or total refund of the contracted service.

What happens if the station closes or I have an accident?

A ski pass or access ticket to lifts/transport of any type used cannot be refunded, neither partially nor totally, in any case, according to the Transport Law. General and Legal Communication.
If during the operation of the Resort for reasons of security or other justified causes, the Management of this is forced to close facilities and slopes to the public, this does not necessarily oblige the refund of the amount of the ski pass (Article 9 of the Rules for Use of the Facilities).
Payments for non-use of all or some of the days of the contracted ski pass will be made by repricing, billing the service actually used by the user of the ski pass and applying the rate corresponding to the use made. Payment will be made by repricing, taking as a reference the price of two or three individual days or the price of one day, in the case of ski passes that have been used less than 3 or 4 days, that is, two or one.

How do I request a refund for my ski pass?

The client must request a refund, if applicable, for any of the contracted services and ski passes, by sending the purchase receipt provided on the day of collection to reservas@masski.com, indicating the days the resort is closed with the requested services and ski passes. Once the client has finished their stay, the last day of skiing is when this refund request is processed due to the non-opening of the resort.
The deadline for finalising any incidents in general season ticket requests will be 15 May 2025 and the deadline for Cetursa to respond to them will be 30 June 2025. These deadlines described are in anticipation of pending situations due to incidents or delays, without prejudice to the fact that their processing for operational reasons may require a longer period.

Course Information:

Weekend Courses:

3-hour courses per day
TIMETABLE FROM 12:00 to 15:00, starting on Saturdays.
Courses for CHILDREN, from 6 to 12 years old.
Courses for ADULTS, from 13 years old.
For skiing, 3 levels are allowed for children and adults, BEGINNERS - INTERMEDIATE - ADVANCED.
For snowboarding, only BEGINNER Adults are allowed.
Groups of 1 to 9 students per teacher.
Group classes guaranteed from 1 student per teacher.

Weekday Courses or special dates:

3-hour courses per day
TIMETABLE FROM 10:00 to 13:00 hours, starting on Mondays and TIMETABLE FROM 12:00 to 15:00 hours, starting on special dates.
Courses for CHILDREN, from 6 to 12 years old.
Courses for ADULTS, from 13 years old.
For skiing, 3 levels are allowed for children and adults, BEGINNERS - INTERMEDIATE - ADVANCED.
For snowboarding, only BEGINNER Adults are allowed.
Groups of 1 to 9 students per teacher.
Group classes guaranteed from 1 student per teacher.

What happens if the station closes or I have an accident?

In the event of a station closing, the school will try to make up for missed class hours. If it cannot be recovered, the proportional part of the class hours not taken will be refunded * In the event that the client decides not to continue their classes, does not show up for them or has an accident, there is no refund * Free cancellation up to 24 hours before the start of the service.

How do I request a refund for my course?

Request a refund by sending an email to reservas@masski.com.